Adding new user
Add user in the system
Adding a new user in the system will be done through the following path: (Admin Settings - Users & PAX - Users)
In this window, you will find a list of all the users registered in the system. At the very top of this list, there will be a button that allows you to add a new user:
After initiating this process, a new window will appear, enabling you to start entering the personal data of the new user you are registering. While most fields are optional, there are certain mandatory fields necessary for creating a new user. These are the following:
- First name- Last name- Mobile prefix- Phone number- Login email- Address- Department/department groups- Employment date
The remaining fields are not mandatory, but it's beneficial to provide as much information as possible for every user within the system.
Activation and confirmation
Once the user has been successfully created in the system, an automatic email will be sent to the registered "Login email" address. This email will contain an activation link that will remain valid for 24 hours. If you miss this window, you can re-send the confirmation link (done from the user's profile, or contact CCOM customer support).
Once the account has been activated, the user needs to set a password for their account. To do this, go to the system's login screen and click on the "Forgot your password?" button. Simply follow the steps provided by the system to create your password.