How to Change or Reset Your Password

If you have been unlucky and forgotten your password and got locked out, or if you want to change your password, you can follow the steps below to reset the password for your profile in CCOMX.

 • Navigate to the password reset field in the login portal:

1. Click on the "Forgot your password?" link under the login field.

2. Enter your current email address.

3. Click on "Send".

4. Enter your desired password.

5. Re-enter the same password.

6. You will now receive a one-time code to the email you entered in step 2.

7. Open the email in your email service.

8. Copy the one-time code from the email and paste it into the third input field in step 9.

9. Paste the one-time code into the field with the prompt: "We have sent you an email. Please enter the code below."

10. Click on the "Reset" button.

 • Log in as usual with the new password.

• Related Articles

• How to Send Email Reminders (Username and Password)

  When profiles are created for new users, they receive an email with a link to set a password for their profile. When users have not logged in after the deadline, a new reminder can be sent. This email link is valid for one week. In this article, we ...

• Adding new user

  Add user in the system Adding a new user in the system will be done through the following path: (Admin Settings - Users & PAX - Users) In this window, you will find a list of all the users registered in the system. At the very top of this list, there ...

• Trip management

  The display of an individual trip is divided into 5 main areas: Details: This is the initial page you land on, and shows information that was entered when creating the trip, or later edited. Crew: This section contains the crew list for the trip ...

• ℹ️ Introduction to Maintenance

  The maintenance module is built on years of feedback from machinists and machine managers, combined with class requirements for Planned Maintenance System (PMS). The module makes maintenance jobs both simple and efficient, whether they are based on ...

• ℹ️ Introduction to trip based crew management

  Trip based crew management is a method for planning and logging trips, including the possibility to take into account crew changes during a trip. Under trip based shift and manning, you'd have available e.g. the competance matrix, overview of ...