How to Send Email Reminders (Username and Password)
When profiles are created for new users, they receive an email with a link to set a password for their profile. When users have not logged in after the deadline, a new reminder can be sent. This email link is valid for one week. In this article, we show you how, as an administrator, you can send an email reminder to users who have not activated their account.
1. From your landing page, navigate to Crew Management
- Click on ⚙️Administration Settings
2. Click on the user you want to send the email reminder to
1. Click on Users and Pax under Crew Management and PAX header in the sidebar (on the left).
2. Click on Users in the secondary sidebar (expands when you complete step 1).
3. Click on the user you want to send the email reminder to.
4. Click the Edit button to the right of the detail form.
5. Click the Resend Confirmation Email button.
3. Look for confirmation that the email confirmation was sent.
4. Ask the user to check their email and click on the confirmation link:
2. Click on the link Verify my email
5. Create the password
1. Enter the desired password.
2. Re-enter the password.
3. Click the Reset button to create the new password.
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