User Guide for the CCOM X Web App

User Guide for the CCOM X Web App

Introduction

This user guide describes how CCOM X can be configured as a web app in selected browsers. The document is divided by operating system and some of the most popular browsers. Refer to the table of contents above to find the page for your operating system.

Select your operating system below:
iOS
Android
Windows
macOS
iOS

1.  Open Safari on your iPhone or iPad.
2.  Go to ccomx.app and log in.
3.  Tap the button with the 3 dots.



4.  Scroll down until you see Share.



5.  If the option is not displayed, tap Edit Actions and add it.
6.  Then select View More → Add to Home Screen.
7.  If available, enable Open as Web App for a more app-like experience.



8.  Enter the desired name for the icon.
9.  Tap Add.
10.  Verify that the icon appears on the Home Screen and that the website opens correctly.

 


1.  Open Google Chrome on your iPhone or iPad.
2.  Go to ccomx.app and log in.
3.  Tap the Share icon in Chrome.


4.  If the option is not displayed, tap Edit Actions and add it.
5.  Then select View More → Add to Home Screen.
6.  If available, enable Open as Web App for a more app-like experience.


7.  Give the shortcut a clear name.
8.  Tap Add.
9.  Test the shortcut from the Home Screen.

Note: On iOS, the Safari engine is usually used in the background, so the available options may vary slightly between versions.
Android

1.  Open Google Chrome on your Android device.
2.  Go to ccomx.app and log in.
3.  Tap the menu button with the three dots.


4.  Select Add to Home Screen.


5.  Edit the name if necessary.
6.  Tap Add.


7.  Confirm the location if your phone prompts you to do so.
8.  Test that the icon opens the correct website.


 

1.  Open Samsung Internet.
2.  Go to ccomx.app and log in.
3.  Tap the menu icon in the bottom-right corner.



4.  Select Add page to.



5.  Then select Home Screen.



6.  Give the shortcut a name and tap Add.

7.  Verify that the shortcut has been added to the Home Screen and opens correctly.

Windows

1.  Open Microsoft Edge on Windows.
2.  Go to ccomx.app and log in.
3.  Click the menu with the three boxes in the top-right corner.

4.  Then click Install.


5.  Choose whether the app should be pinned to the Start menu, taskbar, whether a desktop shortcut should be created, or whether it should start automatically when you sign in.


6.  Open the app and verify that the website launches in a separate window.


1.  Open Google Chrome on Windows.
2.  Go to ccomx.app and log in.
3.  Click the Install button in the top-right corner.


4.  Select Install.


5.  If this option is not available, create a shortcut that opens in a separate window.
6.  Verify the app name in the dialog box.
7.  Test that the web app opens in a separate window.
8.  Optionally, pin it to the Start menu, taskbar, or create a desktop shortcut.
macOS

1.  Open Safari on your Mac.
2.  Go to ccomx.app and log in.
3.  Click the Share button and select Add to Dock.


4.  Verify or change the name of the web app.


5.  Click Add.
6.  Open the web app from the Dock, Spotlight, or Applications.
7.  Verify that the web-app opens in a separate window.



1.  Open Google Chrome on your Mac.
2.  Go to ccomx.app and log in.
3.  Click the Install menu/button.



4.  Select Install once more.


5.   Give the app or shortcut a name.
6.  Verify that the page opens in a separate window or as a clear shortcut from your applications

Tips and Troubleshooting

  1. If a menu option does not appear as described in this guide, the browser and operating system should be updated to a supported version.
  2. On iOS and Mac, Safari is recommended when the goal is to add a web app to the Home Screen. It often provides better formatting than Chrome, although Chrome may be easier to install.
  3. Menu labels and the placement of functions may vary slightly between language versions, browser editions, and device manufacturers.
  4. If a website cannot be installed as a standalone app, it may in several cases be created as a shortcut that opens in a separate window.

 
If you experience problems or need assistance setting up the CCOM X web app, please contact CCOM Support.

Phone: +47 70 30 54 40

Email: support@ccom.no

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